Client Accounts
What clients have said
about working with the firm
The following accounts are drawn from clients across the firm's three service areas. Names and locations are given with permission.
← Back to HomeReviews
Notes from
those who have engaged the firm
"We had a question about our shareholder arrangement that had been nagging at us for months. The counsel letter was delivered on time and answered the question plainly. We now have a document we can share with the board when the matter comes up again."
Tan Wei Liang
Director, Petaling Jaya
April 2025
"I engaged the firm for the standing counsel arrangement when we were expanding into a new line of business. The quarterly meetings were genuinely useful — not a formality. The adviser already understood our context by the second quarter."
Siti Mariam binti Zainal
Founder, Shah Alam
March 2025
"The documentary engagement covered a services agreement that needed careful attention before we signed. The firm flagged three provisions we had not noticed and proposed alternative wording. The process was methodical and the communication throughout was clear."
Rajendran Krishnan
Operations Manager, Subang Jaya
February 2025
"What I valued most was the written output. I have used other solicitors who explain things on the phone and then it is difficult to remember exactly what was said. With Chaiadvo Legal, I have a letter I can refer to. That is worth paying for."
Lim Cheng Hua
Property investor, Kuala Lumpur
April 2025
"We have been on the standing counsel arrangement for two years. The quarterly meetings give us a structured opportunity to raise questions we might otherwise let slip. The firm has become part of how we run the business, rather than something we call in an emergency."
Norliza Abdul Hamid
Managing Director, Klang
March 2025
"The fee was stated before any work began and the final bill matched it exactly. There was one round of follow-up questions included in the fee which we used. I would not hesitate to engage the firm again for a similar matter."
Yap Boon Keat
Business owner, Petaling Jaya
January 2025
Case Notes
Three engagements
in brief
The following case notes describe three engagements in general terms. Identifying details have been changed or omitted with the agreement of the clients concerned.
Case Note 01 — Counsel Letter
Shareholder rights under a Malaysian company constitution
The Question
A minority shareholder in a private limited company in Selangor needed to understand whether the company's constitution permitted the majority to dilute her interest without her consent.
The Work
The firm reviewed the company's constitution, the Companies Act 2016, and the applicable case law. It prepared a counsel letter setting out the position and identifying the provisions that might be used and those that might be challenged.
The Outcome
The client received a written letter she shared with the other shareholders. The matter was resolved by negotiation without proceeding to any formal dispute. The client subsequently engaged the firm for a documentary matter.
Case Note 02 — Documentary Engagement
Technology services agreement for a Kuala Lumpur firm
The Matter
A technology business in KL had been presented with a long-form services agreement by a much larger client. The agreement was the client's standard form and placed nearly all risk on the service provider.
The Work
The firm reviewed the agreement in full, produced a note on provisions of concern, and proposed alternative wording for the liability cap, indemnification, and IP ownership clauses. It assisted the client through two rounds of written negotiation with the counterparty.
The Outcome
The client signed a revised agreement with a mutual liability cap and amended IP provisions. The engagement was completed within the indicative fee and within the expected timeframe.
Case Note 03 — Standing Counsel Year
Ongoing counsel for a growing retail business
The Context
A retail business expanding across Selangor and KL needed regular legal advice but had no budget for a full-time internal counsel. Legal questions arose monthly, sometimes fortnightly.
The Arrangement
The firm entered a standing counsel arrangement with the business at the start of the financial year. Questions were answered by email within two working days. Quarterly meetings reviewed all matters arising and flagged developments in retail-relevant legislation.
The Value
By the end of the first year the business had a complete written record of all legal matters arising during the period, a clearer understanding of its contractual obligations with suppliers, and lease terms that had been reviewed before signing across three new sites.
The Practice in Numbers
A practice built
over time
12+
Years of Malaysian legal practice
140+
Engagements completed
4.8
Average client satisfaction score
3
Defined services with published fees
Begin an Enquiry
The firm is open
to new enquiries
An initial description of the matter carries no obligation. The firm will respond within two to three working days.
Write to the Firm